AG EMS - Mobile visioncheckout on board the MS Ostfriesland
MS Ostfriesland / Emden
On board, we face the specific challenge of maintaining a mandatory staffing ratio. Naturally, we want to deploy our staff as efficiently as possible. Our goal is therefore to minimize the time spent on direct guest service tasks. This is where visioncheckout provides tremendous support by freeing up the capacity needed for those areas.
Infos zum Betrieb
Real support, even offline
On board the AG Ems, visioncheckout provides support. During peak season, the MS Ostfriesland carries up to 150 passengers. With a crossing time of about two hours, it is essential that guests can pay as quickly as possible to efficiently prevent queues from forming in the onboard restaurant. To ensure all guests can eat and relax in peace, AG Ems chose visioncheckout. Internet connectivity is often not 100% stable during the crossing. However, this does not affect visioncheckout, which continues to process all trays with its usual reliability.
Since March 2025, the MS Münsterland has also been supported by visioncheckout.
